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Due the large volume of orders we handle
per day, it takes us three business days (Saturday,
Sunday, and recognized National Holidays are NOT
business days) to process your order. Meaning your order
will not leave our warehouse for at least three business
days after we receive your payment.
All of our Spice herbal orders are shipped via the United States Postal
Service (US Mail / Post Office). This means you should
receive your order 7-10 days after your order is
processed. International orders and sometimes Canada can
experience delivery times between 14-21 days for your
order to arrive. We have no control over the Post
Office's shipping schedules or delivery times.
We use delivery confirmation on all our packages so if
you haven't received your order 7-10 working days or for
International and Canadian customers 14- 21 days from
the date you placed your order (after adding in the
three business days to process your order), we’re here
to help. Go to our Contact &
Support page and please use the form provided there
for customer inquiries. It is the best and fastest
method of inquiring about an order.
We do offer our U.S. and Canadian customers the option
of U.S. or Global Priority Mail. At check out you will
be asked if you want standard first class shipping or
Priority shipping. Standard shipping is $4.00 and
Priority shipping is $4.75.
Priority Mail orders are processed the same way as above
but you will receive your package much faster than our
normal shipping time. Sorry, but we do not offer Express
Shipping.
All International orders MUST choose the
Worldwide shipping option at checkout. International
shipping is $14.95. If you do not choose this option,
your order will be denied and your money refunded to
you.
NO SALES TO MINORS. YOU MUST BE 18+ TO
ORDER - An adult signature is required for all orders.
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